Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Credit Risk Implementation Advisor do?

A Credit Risk Implementation Advisor at Fiserv ensures that we deliver on our commitments to financial institution partners, driving client satisfaction through exceptional service. By leading client projects from inception to completion, you will play a vital role in providing a seamless experience as the single point of contact for our clients. Your expertise will enable our clients to optimize their credit risk product usage, enhancing consumer experiences and improving operational efficiency.

What you will do:

• Lead and execute implementation functions, including gathering requirements, system configuration support, planning, and client support for credit risk products.
• Provide consultation, configuration, and training support to clients implementing or updating credit risk solutions.
• Assume ownership of all aspects of the implementation project, managing expectations, ensuring task completion, and bringing projects to closure.
• Document timelines, gather requirements, and complete implementation deliverables while partnering with Fiserv fulfillment teams.
• Create and maintain detailed project documentation, including project status, key deliverables, and timelines.
• Coordinate communication between internal Fiserv and external client teams, developing a formal communication plan tailored to each project.
• Proactively manage implementations, identifying and mitigating risks before they become critical blockers.
• Develop a strong understanding of internal Fiserv processes impacting delivery.

What you will need to have:

• 4+ years of experience in business analysis, business systems analysis, or product strategy.
• 4+ years of software implementation experience; knowledge of SDLC and experience working with development teams.
• 4+ years of experience presenting and leading stakeholders and clients through complex topics, including requirements gathering, discovery sessions, and training.
• 4+ years of experience in customer service, client implementation, and support.
• Bachelor’s degree in business, operations, technology, or a related field, and/or equivalent military experience.

What would be great to have:

• 2+ years of experience in the financial services industry.
• 2+ years of experience with credit risk management solutions, such as Experian PowerCurve, FICO ACS, TRIAD, or Strategy Director.
• Working knowledge of IT program and project management functions.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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