Job Description

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

The Boston Harbor Hotel is Boston’s premier waterfront hotel, where luxury service is personal. We offer a competitive and comprehensive compensation and benefits package, as well as growth opportunity. All candidates must display superior service orientation, be willing to learn and work as part of our team. Due to the nature of our business, schedule flexibility is required for all positions.

JOB SUMMARY

We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Valet Parker at the Boston Harbor Hotel, Boston’s only Forbes Five-Star waterfront hotel. This position is responsible for assisting each guest and outlet patron with Valet parking, and direction for self-parking.

KEY RESPONSIBILTIES

The primary responsibilities for the Valet Parker include but are not limited to:

• Inspect each vehicle before taking possession and mark tickets of findings, inform customers of valet rate.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Manager.
• Have a thorough knowledge of the major streets, landmarks and freeways in the area of the hotel to be able to provide guest and patrons directions to various locations in the area, if needed.
• Observe all traffic laws and safe driving practices.
• Ensure prompt professional response to all guest requests for service.
• Assist and relieve door staff and bell staff as requested and directed.
• Open the door for all guests and patrons entering and exiting the hotel.
• Maintaining the lobby entrance vestibule including cleaning, vacuuming, etc. as needed.
• Acknowledge any approaching guest warmly and assist however needed.
• Perform in a standard as well as an automatic automobile.
• Maintain a safe, clean and orderly work area.
• Complete all other assignments, duties and tasks as assigned by the Concierge and Director of Guest Services.

JOB QUALIFICATIONS

In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences:

• Demonstrated ability to work cohesively with a team.
• Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
• Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable.
• Must be familiar with the local area.

CANDIDATE PROFILE

License Requirement:

Required to have and maintain a valid state driver’s license with a current address and an acceptable driving record. Ability to drive a vehicle with a manual transmission is preferred.

Experience:

Must have at least (1) or more years of experience, with a combination of previous Guest Services experience preferred

The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

Job Tags

Similar Jobs