Job Description

UI/UX Designer (In-Office, Full-Time)

Location: Boca Raton, FL
Work Schedule: Monday–Friday, In-Office
Reports To: Head of Product Ownership

Grubbrr is a leading provider of innovative self-ordering and guest-engagement solutions for the restaurant, retail, and hospitality industries. Our platform powers self-service kiosks, Kitchen Display Systems (KDS), Point of Sale (POS), order progress boards, and online ordering experiences used by brands ranging from emerging concepts to large multi-location operators.

We focus on creating fast, intuitive, and frictionless user experiences that help our clients operate more efficiently while delivering a better experience to their customers.

We are seeking a creative, driven, and collaborative UI/UX Designer to join our Product and Engineering organization. This role plays a critical part in shaping how users interact with Grubbrr’s platform across a wide range of self-service and internal applications.

This position blends hands-on UI/UX design with visual storytelling and communication . In addition to designing and optimizing user interfaces, the designer will help communicate product value through prototypes, demos, and presentation materials used internally and with prospective clients.

The ideal candidate has a few years of real-world UI/UX experience, a strong foundation in user-centered design, and enjoys working closely with product, engineering, and other cross-functional teams in a fast-moving, in-office environment.

What You’ll Do

UI/UX Design & Optimization

• Design and optimize user experiences for Grubbrr’s core kiosk software, with a strong emphasis on reducing taps/clicks and accelerating order completion.

• Continuously refine existing interfaces to improve speed, clarity, and usability in high-traffic, real-world environments.

New Product & Feature Design

• Design and prototype new user flows and interfaces across:

  • Self-service kiosks

  • Kitchen Display Systems (KDS)

  • Order progress boards

  • Point of Sale (POS) applications

  • Online ordering platforms and custom kiosk experiences

• Translate complex business and technical requirements into elegant, intuitive user flows.

Cross-Functional Collaboration

• Partner closely with the Product Owner/Management team to understand requirements, priorities, and customer needs.

• Work directly with Engineering to ensure designs are technically feasible and implemented with high quality.

• Collaborate with Sales, Customer Success, and Operations when designs impact demos, pilots, or client implementations.

Stakeholder Communication & Presentations

• Prepare and present design concepts, prototypes, and design rationale to internal stakeholders, including C-level leadership.

• Create and edit basic presentation decks and visual materials to support product demos, pilots, and internal alignment.

Demo & Pilot Support

• Assist with kiosk branding updates, image asset editing, and menu customizations for demos and pilot programs—particularly for larger or strategic clients.

• Help ensure demo experiences reflect the best version of the product.

Problem Solving & Iteration

• Review user feedback, support tickets, and usability challenges.

• Propose, test, and iterate on design solutions that improve overall user experience and operational efficiency.

Design Specifications & Implementation Support

• Develop wireframes, user flows, and high-fidelity prototypes using Figma.

• Provide design assets and detailed specifications to front-end developers.

• Offer support around basic HTML structure or layout considerations when needed to ensure smooth implementation.

What Success Looks Like

• Measurable reduction in taps/clicks and friction within core ordering flows

• Clear, consistent user experiences across kiosks, KDS, POS, and online ordering

• High-quality prototypes and demos that support sales conversations and client pilots

• Strong collaboration and trust with Product and Engineering partners

Required Experience & Skills

• 5+ years of professional experience designing UI/UX for digital products

• Strong proficiency in Figma for wireframing, prototyping, and high-fidelity design

• Demonstrated ability to design experiences that prioritize speed, efficiency, and clarity

• Experience collaborating directly with front-end or engineering teams

• Solid visual design skills and the ability to clearly explain design decisions

• Interest in or exposure to restaurant, hospitality, or food & beverage technology

A portfolio or work samples demonstrating UI/UX thinking, user flows, and design decisions is strongly preferred.

Nice to Have

• Experience designing for kiosk applications or other public-facing self-service devices

• Ability to create simple animations or transitions for user feedback

• Experience designing or refining custom icons and visual assets

• Basic HTML/CSS familiarity

• Basic video editing skills for demos or prototypes

• Familiarity with ADA guidelines and designing accessible, inclusive user experiences

Who You Are

• Comfortable wearing multiple hats in a growing product organization

• Collaborative, curious, and energized by solving real-world problems

• Entrepreneurial in mindset, with a bias toward action and iteration

• Enjoy working in-office with cross-functional teams and moving quickly from idea to execution

Why Grubbrr

• High-impact role with visibility across Product, Engineering, and Executive leadership

• Opportunity to influence both the product experience and how it’s communicated to customers

• In-office collaboration with a tight-knit, fast-moving team

• Room to grow as the platform and organization continue to expand

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