Job Description

Public Trust: None

Requisition Type: Regular

Your Impact

Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

Telecommunications Analyst Advisor

Transform technology into opportunity as a Telecommunications Analyst Advisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Telecommunications Analyst Advisor you will help ensure today is safe and tomorrow is smarter. Our work depends on Telecommunications Analyst Advisor joining our team.

HOW A TELECOMMUNICATIONS ANALYST ADVISOR WILL MAKE AN IMPACT
● Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints.
● Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and Active Directory
● Responsible for creation, modification, and remove of Voicemail user profiles on the Voice Infrastructure.
● Responsible for configuration of the Voice and Video Conferencing Systems
● Responsible for responding to security incident reports
● Works with customer ticket in the SupportIT ticketing system.

WHAT YOU’LL NEED TO SUCCEED:
● Education: Technical Training, Certification(s) or Degree
● Required Experience: 5+ years of related experience
● Required Technical Skills: Voice and Video endpoints
● Security Clearance Level: TS/SCI w/Poly
● Required Skills and Abilities: communication and problem solving
● Preferred Skills: Skype for Business application
● Location: On Site
● US Citizenship Required

● Certification Required: Comp TIA Security+ - CompTIA

GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from

Work Requirements

Years of Experience

5 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

COMP TIA SECURITY + - CompTIA

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

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