Job Description

**Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Sr. Product Manager **What does a successful Senior Product Manager do at Fiserv?** Clover, a Fiserv company, is seeking a Senior Product Manager to join our Retail team. Clover's product team is responsible for moving new innovative products through the software development lifecycle. We're focused on simplifying the lives of small business owners and in doing so helping Clover achieve its goals. As a Product Manager for the Retail team at Clover, you will be an advocate for the pain points of Clover's merchants and their staff. You will apply your retail knowledge to develop the impactful product experiences that merchants need to thrive. You will lead the full lifecycle of the product, drive execution collaboration with designers, engineers and other product managers. You will also collaborate with customer experience and support teams to gain insights about product usage and adoption to define enhancements. **What You'll Do** + Define the product strategy for Clover Retail solutions across multiple platforms (device, web and mobile) to drive deeper engagement throughout the merchant lifecycle + Define, Manage, Execute product roadmap, evaluating tradeoffs between customer needs, and business priorities. + Facilitate in data-driven decision making and create the telemetry and metrics required to evaluate the success of the products you launch. + Define and drive pilots prior to releases to gather early feedback and ensure adoption of new features and functionality. + Review customer feedback, analyze impact and prioritize it, and convert into clearly defined requirements to create a feature backlog + Define effective data visualizations that are easy to interpret and deliver meaningful insights + Identify opportunities to enhance the product based on competitive research and industry trends + Be the product champion, working cross functionally and managing both internal and external stakeholders. + Define the value proposition of your products and positioning for your products in collaboration with product marketing and branding. **What you need to have** + 5+ years of Product Management experience in an enterprise B2B/B2B2C SaaS product company, preferably in the payments or retail industry + Experience defining, developing and launching products at various stages, in an agile environment + Strong analytical and problem-solving skills, leading with authority while influencing others + Excellent relationship building skills: written and verbal communication, customer empathy, collaboration and team building + Proven ability to understand customer needs, how they interact with products and define solutions to address their pain points. + Experience in API management and 3rd party integrations + Bachelor's degree in a technical discipline is a must **What Is Nice To Have** + Passion for retail, hospitality and industry-related technology **Salary Range** $110,700.00 - $189,700.00 _These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ._ It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Thank you for considering employment with Fiserv. Please: + Apply using your legal name + Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). **Our commitment to Equal Opportunity:** Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. **Note to agencies:** Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. **Warning about fake job posts:** Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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