Overview
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by third party sellers.
Position: Project/Program Manager III (Operations Program Manager)
Location: Santa Cruz, CA 95060
Duration: 3 Months
Job Type: Temporary Assignment
Work Type: Onsite
Job Description
Position Overview:
Lead the planning, coordination, and execution of field testing activities for hardware and software systems.
This role serves as the central point of communication between engineering teams, test sites, and stakeholders while maintaining strict security protocols and ensuring alignment with product development timelines.
Key Responsibilities:
Develop and implement comprehensive field testing strategies across multiple product lines
Orchestrate cross-functional teams during complex in-field testing operations
Manage relationships with testing facilities and partner organizations
Create and execute risk mitigation strategies for field testing activities
Oversee data collection, analysis, and reporting of test results
Coordinate logistics for in-field device deployment and testing operations
Drive continuous improvement in planning and execution and processes
Required Qualifications:
5+ years of program management experience in technical environments
Proven track record managing field testing programs
Experience with prototype testing and validation
Excellence in stakeholder communication and management
Strong analytical and problem-solving skills
Demonstrated ability to manage multiple concurrent efforts
Experience with data management and security protocols
Preferred Qualifications:
Background in operations management
Strong technical background in engineering or related field
Experience with automated testing tools and platforms
Degree in technical field
Success Factors:
Excellent organizational and time management skills
Ability to maintain confidentiality and handle sensitive information
Proven track record of delivering complex programs on schedule and within budget
Ability to adapt to changing priorities and manage multiple deadlines
Excellence in both written and verbal communication
This position may require up to 25% travel to testing sites and partner facilities.
The ideal candidate will bring a combination of program management experience, technical expertise, and strong organizational skills to drive successful testing operations while maintaining strict confidentiality standards
Typical Day in the Role:
Typical Day:
HM owns the planning, preparation, and execution of large-scale field testing for a highly confidential prototype the product.
This person would take much of the planning and execution of these field tests from me so I can focus on other areas of the program. A typical day might include
creating working backwards schedules and field test plans
taking ownership of ensuring those plan milestones are completed on time
working closely with our immediate product team as well as other teams to ensure field testing deadlines are met (e.g. software engineers, hardware engineers, other TPMs, Operations POCs, etc.).
Tracking and reporting status of their areas of responsibility in multiple forums
Weekly meetings
Hours:
In person most of the time, on site directly supporting field testing activities for 1-2 weeks at a time about once per quarter. Location preference would be working in MRY11 (santa cruz) with working from SJC11 (Sunnyvale) 2-3 times per month, but we could also support working from SJC11 most of the time with 2-3 days per month in MRY11 if it gets us a better candidate.
Yes for a chance of extension/conversion
Candidate Requirements:
Must haves:
5+ years of program management experience in technical environments
Proven track record managing field testing programs
Experience with prototype testing and validation
Excellence in stakeholder communication and management
Strong analytical and problem-solving skills
Demonstrated ability to manage multiple concurrent efforts
Experience with data management and security protocols
Nice to haves:
Background in operations management
Strong technical background in engineering or related field
Experience with automated testing tools and platforms
Degree in technical field
Previous experience planning and/or executing software or hardware field testing
Disqualifiers: N/A
Degree/certification: Degree in technical field preferred
Leadership Principles: Customer Obsession, Success and Scale Bring Broad Responsibility
Performance indicators: Quality of work, feedback
Top 3 must-have hard skills:
Program management experience
logistical planning experience
strong organizational skills
TekWissen Group is an equal opportunity employer supporting workforce diversity.
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