Job Description

‣‣Online Programs Operations Manager

Online Programs Operations Manager

Posted on April 24th, 2025 by Travis Dix

As a key partner in the Averett Online Program, the Online Program Operations Manager plays a vital role in ensuring the efficient and effective operations of online programs while maintaining a high-quality educational experience for students. This position collaborates with faculty, staff, and administrative teams to manage Averett Online academic operations.

Qualifications:

• Bachelor’s degree required; Master’s degree preferred in education, instructional design, management, or a related field.
• Significant experience with instructional technology and Learning Management Systems (LMS).
• Experience in data management, tracking, and analysis.
• Direct experience with distance learning and alternative delivery modalities preferred.
• Expertise with PowerCampus and advanced data analysis skills desirable.
• Knowledge of higher education operations, policies, and best practices, particularly in enrollment planning.
• Strong analytical, strategic planning, problem-solving, interpersonal, and customer service skills.
• Detail-oriented with the ability to work under pressure and meet deadlines.

Primary Responsibilities:

This position works in consultation with faculty and staff to oversee the operations of online programs. This position also is responsible for academic scheduling, faculty coordination, and ensuring structured pathways for student degree completion.

Application Process:

Submit the following materials to adminjobs@averett.edu

• Letter of Interest
• Current Resume/Curriculum Vitae (CV)
• Three Professional References

Please note:

• Background checks are required for all positions.
• An applicant must have an unrestricted right to work in the U.S.
• Averett University’s Annual Security and Fire Safety Report, published in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, can be found at https://www.averett.edu/wp-content/uploads/9.30.21-ASR-for-2020.pdf.
• Averett University’s policies, programs and activities, including hiring practices, comply with federal and state laws and regulations prohibiting discrimination on the basis of race, color, religion, age, national origin, sex, disability, sexual orientation, and gender identity or expression and veteran status. Inquiries related to the University’s compliance with Title IX should be directed to Averett’s Title IX Coordinator at titleix@averett.edu. Additional contact information, reporting options, and the University’s Title IX Sexual Harassment Policy can be found at https://www.averett.edu/about-us/title-ix/. Inquiries may be made externally to the Department of Education’s Office for Civil Rights: https://www.ed.gov/ocr.
• Averett University is an Equal Opportunity Employer and an Employer of National Service. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

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