Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Position Description Overview

Internal Consulting is Fiserv’s in-house management consulting group and partners with Fiserv teams to solve problems, accelerate solutions, and transform processes and tools. We provide independent and objective support for both strategy and execution to improve quality and elevate operational excellence. Internal Consulting operates under the direction of senior firm leadership, supports all business units, and specializes in cross-cutting initiatives that involve multiple Fiserv teams.

Managers act both as project leaders and as support members of larger project teams. The work includes close collaboration with a variety of functions and business teams across Fiserv, project management, data and information analysis, solution implementation, and quantification of project results. Managers must be comfortable being uncomfortable, as the environment is fast-paced and the initiatives frequently change based on business need and senior leadership priorities.

What you will do:

• Lead and support project engagements.
• Analyze structured and unstructured data to identify improvement opportunities.
• Conduct time and motion studies to document processes and identify efficiency gains.
• Develop and implement solutions to enhance processes and tools.
• Synthesize findings and recommendations into high-impact executive reports.
• Present project results and recommendations to senior leadership.
• Support firm-wide productivity improvement programs.
• Collaborate with cross-functional teams to ensure successful project delivery.

What you will need to have:

• 5+ years of work experience, preferably in management consulting.
• 2+ years of experience in project management.
• Advanced experience in analytical tools and presentation software (Excel, PowerPoint).
• Experience in logic-based problem solving, root cause analysis, and solution implementation.
• Bachelor’s degree in Business, Data Science, or a related field and/or equivalent military experience.

What would be great to have:

• Advanced degree (MBA, Master’s) in a relevant field.
• Certification in project management methodologies (PMP, Six Sigma).
• Experience with data visualization tools such as Tableau or Power BI.
• 6+ years of experience in management consulting or related fields.
• 3+ years of experience in leading process improvement initiatives.

Important info about this role:

• We’re better together. This role is fully on-site.
• Ability to travel 10-20% of the time.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing range of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time-off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

#LI-DI #LI-Onsite

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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