Job Description

Job Title: Mainframe Computer Operator 2
Location: Nashville, TN

Job Summary:
We are seeking a reliable and detail-oriented Mainframe Computer Operator 2 to perform mid-level mainframe operations work, including operating large-scale system consoles, printers, and peripheral equipment at a complex operations site. The ideal candidate will monitor job processing, ensure system performance, and assist in resolving operational issues that may affect job execution across state agency systems. This is a working-level position requiring hands-on interaction with job control systems and output processing devices.

Distinguishing Features:
This position differs from Mainframe Computer Operator 1 in that it involves greater responsibility in managing job workflows and resolving operational disruptions. It is distinct from Mainframe Computer Operator 3 , which involves coordination of multiple operations and higher-level oversight of system processing.

Key Responsibilities:

1. Monitor and control mainframe production jobs via the master console; troubleshoot jobs that exceed operational parameters by adjusting priorities, canceling or resubmitting tasks as needed

2. Operate and maintain peripheral devices such as printers, tape drives, card readers, bursters, decollators, and shredders; perform basic maintenance and replace consumables

3. Manage tape library operations; retrieve, clean, and catalog tapes and resolve issues with automated tape systems

4. Issue operational commands to initiate or halt system jobs; mount and configure tapes, disks, and microfiche outputs

5. Prepare and distribute printed or microfiche output, ensuring secure handling of negotiable documents and accurate job separation

6. Perform system backups and data recovery processes; monitor backup status and take corrective action for hardware or data errors

7. Learn and perform basic data entry and system update functions as authorized

8. Submit jobs for processing; verify input data and log execution details for tracking

9. Assist users in resolving terminal, printer, and connectivity issues; determine problem sources and engage vendors for hardware service as needed

10. Assist in training junior operators on equipment usage, job monitoring, and troubleshooting procedures

Minimum Qualifications:

• Education : Graduation from a standard high school

• Experience : At least 1 year of full-time employment in one of the following:

  • Submitting/monitoring jobs or operating mainframe peripherals (e.g., printers, tape drives)

  • Data entry or verification into a mainframe or minicomputer system

  • Data processing or correcting codes for keying into a computer system

  • Word processing on mainframe/micro/minicomputer systems

  • Troubleshooting hardware/software issues on computing systems

Acceptable Substitutions:

• Experience for Education : Up to 4 years of office clerical, storekeeping, or computer operations experience may substitute for education on a year-for-year basis

• Vocational Education for Experience :

  • Data processing or computer electronics repair (1296 clock hours) = 1 year experience

  • One-year computer operations certificate (53 quarter hours) = 1 year experience

• College Education for Experience :

  • 18 quarter hours in computer or information sciences may substitute for 1 year of experience

Special Requirements:

• A valid vehicle operator's license may be required depending on assignment

• Must be able to work rotating or fixed shifts, including nights and weekends

Thanks & Regards,
Adarsh Mallik | IT Recruiter
LinkedIn | 3322307193
CENTSTONE SERVICES
3400 State Route 35, Suite 9B, Hazlet, New Jersey, 07730 USA.

Job Tags

Similar Jobs