Location: Santa Barbara Professional Center -224 Santa Barbara BlvdCape Coral FL 33991
Department: Patient Business Office
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 4:30:00 PM
Minimum to Midpoint Pay Rate: $17.34 - $21.67 / hour
This position effectively processes insurance refunds from the assigned credit and refund correspondence work queues, to minimize the volume of credits that are left revolving on the Accounts Receivable. Strives to achieve a minimum range of refunds and refund denials. Review credit balances of payments, including review of the insurance EOBs, to accurately identity overpayments on accounts and issue refunds when appropriate. Knowledge of Aetna, BCBS, Cigna, and UHC a plus. Candidate must have a friendly personality and possess excellent verbal and written communication skills. Possess a positive attitude that promotes collaborative interactions, with the ability to work independently and within a team environment. The ability to appropriately handle stress and complex issues is essential. Strong attention to detail and ability to multitask required. Must be a high school graduate or equivalent (GED), three years medical/financial healthcare or business office experience required. Knowledge of hospital billing and insurance terms required. Must have PC knowledge with proficiency in email, Microsoft Excel, and Microsoft Word.
Requirements| Degree/Diploma Obtained | Program of Study | Required/ Preferred | and/or |
| High School Diploma or Equivalent | Required | or |
| Minimum Years Required | Area of Experience | Required/ Preferred | and/or |
| 1 Year | Billing/Insurance | Preferred |
| Licenses | Required/ Preferred | and/or |
| Not Required |
Required/
Preferred
US:FL:Cape Coral
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