Job Description

zTrip is the largest Taxi Transportation company in North America, with a fleet of over 6,000 cars and a dedicated team of over 500 employees. We are committed to providing safe, reliable, and efficient transportation services to our customers.

Job Description: We are seeking an organized and proactive CSR/Dispatcher to join our dynamic team. As a CSR/Dispatcher at zTrip, you will be responsible for coordinating and managing the daily operations of our fleet, ensuring timely and efficient service.

Key Responsibilities of a CSR/Dispatcher:

• Schedule and dispatch drivers to appropriate locations according to customer requests, specifications, or needs.
• Monitor and track vehicle locations and statuses.
• Communicate with drivers to provide updates and instructions.
• Maintain accurate records of vehicle and driver activities.
• Address and resolve any issues or emergencies that arise during operations.
• Collaborate with other team members to ensure efficient workflow.

Qualifications of a CSR/Dispatcher:

• Proven experience in dispatching or a similar role.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Ability to work under pressure and handle emergencies.
• Familiarity with dispatch software and tools.
• Valid driver's license.

Benefits of a CSR/Dispatcher:

• Competitive hourly pay.
• Health, dental, vision, and life insurance.
• Paid time off.
• 401k plan.

Why Join zTrip?

• Be part of the largest Taxi Transportation company in North America.
• Work with a supportive and dedicated team.
• Enjoy comprehensive benefits and competitive pay.
• Opportunity for growth and advancement within the company.

If you are a motivated and skilled dispatcher looking to join a reputable company, we would love to hear from you! Apply today and become a vital part of the zTrip team.

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