Job Description

Job Description

 

Communications Manager

Reports to: Senior Director, Corporate Communications

Date Effective: 01/21/26

Position Purpose
The Communications Manager is a strategic communications partner responsible for leading and engaging communications for assigned departments and their leaders. This role goes beyond message delivery to actively shape communication strategy, ensuring priorities, initiatives, and narratives are clearly aligned to business objectives and organizational direction.
As part of the Strategic Communications and Insights team, this role works closely with leaders to understand goals, challenges, and audiences, then develops thoughtful, proactive communication approaches that inform, engage, and drive alignment. The Communications Manager brings a disciplined, audience-focused mindset to internal and external communications, applying principles of positioning, messaging, and channel strategy.
This role balances strategic counsel with hands on execution and serves as a trusted advisor to leaders, not simply a request-based resource. It plays a critical role in enabling leaders to communicate effectively, strengthening departmental alignment, and supporting enterprise priorities in service of our purpose of making healthcare work better for everyone.

 

Essential Tasks and Responsibilities
Strategic Communications Leadership for Assigned Departments
Lead communications for assigned departments and their leaders by:
• Partnering with leaders to shape communication strategies aligned to departmental and enterprise goals
• Proactively identifying communication needs and opportunities rather than reacting to requests
• Translating strategy, initiatives, and change into clear, compelling communications for internal audiences
• Advising leaders on messaging, timing, cadence, and channels to maximize engagement and clarity
• Creating leader ready communications including talking points, presentations, internal announcements, and written updates
• Ensuring consistency of voice, tone, and messaging across departments and channels
• Measuring effectiveness of communications and applying insights to continuously improve impact
Planning and Execution Across Channels
Plan, develop, and execute communications across internal and select external channels, including SharePoint, Teams, internal email platforms, events, and enterprise presentations:
• Developing communication plans that reflect audience needs, desired outcomes, and channel strategy
• Managing execution from concept through delivery, ensuring quality, accuracy, and alignment
• Maintaining content calendars and coordinating timing across departments
• Ensuring content is accessible, well organized, and current
Governance, Standards, and Enablement
Support clarity and consistency across the organization by:
• Applying corporate messaging frameworks, terminology standards, and style guidelines
• Supporting review and approval processes for communications
• Creating tools, templates, and best practice resources that enable leaders and teams to communicate more effectively
• Helping raise the overall standard of communications across the enterprise Role Impact Statement
This role is essential to ensuring leaders are equipped to communicate with intention and impact. By acting as a strategic advisor and hands on executor, the Communications Manager strengthens alignment, improves engagement, and ensures communication is treated as a strategic lever rather than a transactional task.

Educational Requirements Required: Bachelor’s Degree in Marketing, Communications, Journalism, or related field or equivalent experience

Experience: Minimum of 3 to 5 years of experience working in marketing and/or communications in the healthcare, life sciences, and/or technology fields.

 

Knowledge, Skills and Abilities:

Detail-oriented program manager who can lead the execution of a communication plan from development to delivery. 

Skilled listener who has a knack for asking good questions —you seek to understand, you want to learn more, and you desire to know the who, what, why, when, and how of a problem, a solution, a strategy, etc.  

Skilled writer who can communicate simply , can easily find the heart of a message, and can finesse the most impactful points for each audience. 

Experienced communicator who digs in to find the best possible way to reach each audience with our message and move them to action or to a specific outcome. 

Collaborative, team player who looks for synergies between groups or projects, who seeks opportunities to help, fill gaps and add value, and takes the initiative to do so. 

While creative, has an appreciation for structure and can create frameworks that ease workflows, equip others and enable them to act, and makes resources easy to access. 

 

Working Conditions:

• General office environment including air conditioning/heat, office noise (fax copier, telephone, computer)
• This position can be done remotely.

Physical Activities:

• Sitting (75%) & Standing (25%)
• Walking, stooping, and bending
• Typing utilizing keyboard on computer

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

EOE / M/F/D/V

 

At Zotec, you will enjoy a network of highly experienced professionals in an environment where you can operate with autonomy yet have the resources and backing of other professionals in a similar role. Entrepreneurial and enterprising is the spirit of our team. If you are an original thinker and opportunity seeker, we'd like to talk to you!

Learn more about our organization, by visiting us at

E-Verify and Equal Opportunity Employer

Job Tags

Full time, Work at office, Remote work,

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