Job Description

Back Waiter

The Back Waiter position requires agile, graceful people - with a love of food and hospitality - who are capable of executing the physical mechanics of detailed service. A Back Waiter is responsible for serving beverages, marking flatware, and serving and clearing food and tables in cooperation with the Captain. A Back Waiter’s primary goal is serving Guests in a warm, accommodating, professional way ensuring total Guest satisfaction.

Restaurant Operations

• Perform assigned side work.
• Have general knowledge of the menu. And be able to articulate menu descriptions.
• Adhere to your work schedule.
• Adhere to the restaurant grooming, uniform, and hygiene standards.
• Know all table numbers and position numbers.

During Service

• Provide water service.
• Restock and maintain water and refillable beverage levels.
• Clear tables between courses and mark flatware for next course.
• Reset tables.
• Run stock from the back-of-house to the dining room.
• Assist Waiters as needed.
• Assist dishwasher in scraping plates, racking glasses and soaking flatware.
• Minimize breakage with proper handling of china and glassware.
• Clean and maintain your work area at all times.
• Act professional and accommodating and always maintain your composure.

Communication

• Communicate with Captains any Guest needs. Prioritize what needs to be done in your station and know when to ask for help.
• Communicate with Host Stand as tables get ready to turn.
• Identify and report any problems to management immediately.
• Be able to answer general questions about Citrin / Melisse.

Requirements

• Previous restaurant experience
• Good communication skills
• Be a team player
• Have an eye for detail
• Ability to lift 25 lbs
• Ability to stand and walk for extended periods of time
• Flexible availability to work evenings, weekends and holidays
• Ability to multi-task and prioritize tasks

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